This Acceptable Use Policy (“AUP”) covers how you may use Crewline, a product of Disbrow Productions, LLC. It sits beside the Terms of Service. Break these rules and we may suspend shows or accounts.
Intended use
Crewline is a cloud party-line / soft intercom for production crews: stage management, FOH, lighting, cameras, audio, and similar booth work. Use it the way you would a house Clear-Com — for the show, not for abuse.
Not allowed
- Harassment — threats, stalking, targeted abuse, or using Call / talk paths to harass crew or outsiders.
- Illegal intercept — unauthorized eavesdropping, tapping, or intercepting communications you are not entitled to hear.
- Unauthorized recording — recording party-line audio where local law, venue policy, or union rules prohibit it without required consent.
- Attacking infrastructure — probing, DDoS, credential stuffing, scraping operator tokens, or interfering with LiveKit, Companion, or Crewline hosts.
- Impersonating emergency services — presenting Crewline traffic as 911, police, fire, EMS, or other public-safety radio; or using the line to fake emergency authority.
- Account misuse — sharing passwords unsafely, inventing fake seats to evade limits, or using stolen show codes / operator tokens.
- Illegal content or activity — anything that violates applicable law, including fraud or infringement facilitated through the service.
Recording and consent
Soft seats and bridges may carry production audio. If your jurisdiction or venue requires notice or consent before recording, that is your responsibility. Crewline does not magically make a prohibited recording lawful.
No emergency use
Do not use Crewline as a primary path for life safety, medical, or public emergency communications. See the Terms for the no-emergency-services guarantee.
Reporting
Report abuse or security issues to Andrew@disbrowproductions.com. Include the show code if safe to share, approximate time, and what happened.
Enforcement
Disbrow Productions, LLC may investigate reports, remove access, clear shows, or involve law enforcement when appropriate. We prefer a calm booth conversation first when a mistake looks honest — but serious misuse is not a house pass.